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Frequently asked questions

Everything you need to know about the product and billing.
What are the dates for The Windhoek Oktoberfest?
The Windhoek Oktoberfest always takes place the last weekend in October, i.e. 25-26 October 2024
Where will the Oktoberfest be held this year?
The Windhoek Oktoberfest will be held at Sport Klub Windhoek (SKW), Wika street, Olympia, Windhoek on the big soccer field.
What are the opening times for the Oktoberfest?
Friday from 14:00 till late. Saturday from 11 am till late.
What kind of tickets are available?
i. Early Bird Tickets: Friday, Saturday, and Weekend Pass (Available from Webtickets Namibia or any Pick & Pay)

ii. VIP Table for Friday Night (Available from Webtickets Namibia or any Pick & Pay)

iii.
Standard Tickets: Friday & Saturday (Available at the gate)
What types of payment are accepted?
Online payment options: Card, EFT, PayToday, PayPulse
Payment options in store: Cash, card
Payment options at the gate: Cash, card, PayToday
Are refunds available if the Oktoberfest is postponed or canceled?
If the festival is postponed or cancelled your festival passes will automatically be honored at the rescheduled date. If the festival is canceled, 80% of the price of your festival pass will be refunded directly through our ticket vendors. We cannot verify the policies of any third-party ticket resellers.
Is there an age limit/rule?
The Friday and Saturday is for all ages. Anyone under 18 years old must be accompanied by a parent or legal guardian.
Do kids need tickets?
Kids 5 years old and younger get in for free, ages 6-17 need to buy a ticket at NAD50.
Will tickets be sold at the gate?
Yes. Limited tickets will be available at the gate, so make sure to get yours in advance.
What Covid-19 safety precautions will be taken at the festival?
The safety of our guests and artists is a top priority for us. In accordance with local guidelines, there will be no vaccination, testing or masking requirements at Oktoberfest. There will be sanitizer stations at the event but we also encourage festies to bringing their own hand sanitizer and washing your hands regularly.
How to pay at the festival? Will there be ATMs on site?
We are a cashless event. At the Festival you can only pay for drinks, food and any other product by the Howler cashless system. You can top up your cards balance at designated points (with cash or debit/credit card).
How does the cashless payment system work?
You can buy a card at the event (with refundable deposit NAD20) and top it up with cash or card at the top-up stations. If any funds are left on the card, you can cash out on-site or after the event.
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What is the situation with parking?
We encourage all our guests to use taxi services i.e. LEFA for transportation to and from the event as we have a special taxi drop-off area. If you do decide to come with a car, we have a designated area but parking is limited and works on a first come bases.
What activities are offered to kids?
We have a dedicated kiddie’s area that includes several jumping castles, sand painting, TV’s with dedicated kiddies programs and other entertainment.
What food can I expect at the festival?
Food ranges from traditional food stall like Weisswurt with brezel & Sweet Mustard to more contemporary dishes like pizzas and burgers. We screen all food vendors to ensure top quality and a variety for all tummies.
Will there be medical services on site?
There is a dedicated medical area with paramedics on standby at the event.
Will there be merchandise sold at the event?
Yes. Our merchandise store will be selling souvenir items.
Items not permitted on the premises
It is strictly forbidden to bring in glassware, clubs, cutting or stabbing objects, drugs, alcohol, or other objects that could endanger the physical safety of others, or objects that are dangerous to public safety as defined by the legislation in force. Such products must be handed over to the security service for inspection at the entrance.
Press/Media Inquiry
For other press inquiries, please email: nbl.sponsorship@nbl.na
Partnership Inquiry
For partnership inquiries, please email: nbl.sponsorship@nbl.na

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